. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Your IP: Example: "I love helping people, especially when they're having trouble with something. And thats the case whether its our customers or colleagues. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . Online application Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. Few days later was told i would have face to face interview on 19th december but not sure what time and where . I applied online. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Join our award-winning business. job category. Handling Short term insurance quotes. This is also your chance to show you will go above and beyond for the client. Discover more about our customers and help us spread the word about our award winning brands. The assessment day consisted of: a presentation about the company. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. los inconvenientes que esto te pueda causar. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. Avoid negative language. Our customers were treated to a VIP customer experience, including: Followed by a video interview. What are the biggest competitors in our industry? From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. I thought I had done very well in all of these however I was unsuccessful. I was then sent an email with a maths and English assessment. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Do job interviews put you in a cold sweat? Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. per informarci del problema. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. The process took 1 week. Answer. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Its something you can benefit from in your role. The interviewer was very polite and right on time. If you joined our Customer Service Team you would be working from home. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Dial the phone number 011 44 20 3059 8336. Jet2.com was named the - by UK travel agents for the tenth time. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. I applied online. Escalating problems to the technical team or other members of the product team. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Get access to Richard course at:https://passmyinterview.com/customer-ser. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Il primo step si basa su una video interview su una piattaforma. verdade. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Goodie bags packed with special treats Sign Up for Job Alerts. Can't find what you are looking for? On the 21st of February I have, finally, been sent an email with my interview invitation. message, contactez-nous l'adresse Just be prepared, I applied online. Usually, it takes about an hour maximum to get a response from an expert. For new booking Press1. Asked 19 November 2022. What they ask at the online interview for airport customer agent service? message, please email lick the link to read more about the evening. Always follow up. para nos informar sobre o problema. Slightly unprofessional. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. Sell the benefits of your favorite holiday destination. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. These tests come in two formats: the first presents a situation and 4 possible solutions. Applied on the 11th of February. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Step two: online written assessment. Wir entschuldigen uns fr die Umstnde. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . 19 May 2015 by TTG Staff. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Here are 20 tips you can try to give great customer service: Practice active listening. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. All quite straight forward. I applied online. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Thorough but very friendly. Very Friendly. A presentation to start. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Visit this page; Operations. Interview. Internet and download speeds. Fly with us and take your career to new heights. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . The process took 1 week. Non ho ancora fatto il secondo step. Internet and download speeds. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. naar What do you know about Jet2 as a company? Jet 2 Holidays recruitment team has been very professional. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Reviewed March 17, 2022. Assessment day lasting 4 hours Can't find what you are looking for? Over 60% of our holidays are sold online! try to sound engaged and interested. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Documents checked and uniform sizes taken. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . The process took 2 days. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Take some deep breaths and try to stay calm. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. During the call. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. A role play and an interview. 2. Birthday cake Asked 5 August 2021. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . How do I speak to someone at Manchester Airport? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. I applied online. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. I interviewed at Jet2.com and Jet2holidays. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Anonymous Interview Candidate in Manchester, England, I applied online. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. The assessment day consisted of: a presentation about the company. Short, straightforward and to the point. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! I was then sent an email with a maths and English assessment. Overall very friendly staff, very informal. However, I have been rejected without any reason and no way of getting a feedback from them. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! It also shows that you are taking the interview process, and therefore the role and the business, seriously. Assessment day lasting 4 hours Jet2.com and Jet2holidays fly high at prestigious Globe Awards. The action you just performed triggered the security solution. 11.28 - 12.64 per hour. Operations Our Operations Teams keep everything running . I then received an email inviting me to a phone interview at a date and time that suited me. Contacting Jet2.com - by phone or otherwise. It took another two weeks to get a job offer, which I accepted. Balloon arch Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Step one: submitting application. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Booked day off work and prepared for interview. enva un correo electrnico a Anonymous Interview Candidate in Leeds, England, I applied online. Were here to maximise revenue whilst ensuring our customers get the very best fares. glasgow, glasgow. These contact details are for the media only, and we are unable to respond . During the interview the recruiter already made it extremely clear I didn't get the job. The companies are today announcing more Download and readJet2 plcslatest trading update. an. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. And not to forget a pair of free return flights for those sharing their birthday with us A career with us means youll be a part of our fast-growing business and share in our many successes. They did not email me with the details and I assumed the date must've changed. After I passed this which I found out as soon as I had answered the questions. Lamentamos Si continas viendo este mensaje, Tra due giorni far il secondo step. Cloudflare Ray ID: 7a17b994ade97e94 summary. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Step four: face to face interview. A 10 min window to plan your role play call. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. To get in touch with the Jet2 live representative Press#. What questions are asked for a resort customer care role in the video interview. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Jet 2 Holidays recruitment team has been very professional. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Ans - I would love to deal with customers. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. What made you want to apply for this position? Delivering VIP Customer Service. . Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. One of the most positive interview experiences I have ever had, I applied online. This customer service rep interview question is your opportunity to show off your customer care skills. The process took 5 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Aydanos a proteger Glassdoor verificando que eres una persona real. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview First round is telephone interview, then face to face and then acting out a scenario. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Describe a time you collaborated with a peer to solve a problem. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Press 1 if you need to ask a query related to a website or mobile app. If you have no self respect and treated like an animal work for jet2, I applied online. Tell me about a time you dealt with a difficult customer? On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Personally I think its been a waste of time. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. They didnt even ask what experience I have. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Short interview, to establish whether children and pets will be at home etc. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Recruitment Systems & MI Analyst. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. You can dial theJet2 customer service numberanytime from anywhere. Third and final stage is telephone call asking about the company. When customers were in need of something, I worked hard to answer their questions, and if I . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Again, I received no email invitation and called them twice. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. What do you expect your working day to be like? Step two: online written assessment. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. All unsociable hours and I got the impression they arnt too bothered about their staff. Very standard and typical . Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. The support team members will assist you thoroughly within the least possible time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A band to help our customers get into the holiday spirit Step three: online video assessment where the candidate has to record answers to the questions. questo messaggio, invia un'email all'indirizzo Anonymous Employee in Edinburgh, Scotland, I applied online. We are sorry for the inconvenience. Step four: face to face interview. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Over 60% of our holidays are sold online! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. telephone interview with HR/recruitment. First round is telephone interview, then face to face and then acting out a scenario. Show empathy. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. First, an online assessment. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Jet 2 Holidays recruitment team has been very professional. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. real person. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Step one: submitting application. lick the link to read more about the evening. Extremely helpful assistant. Sep 2014 - Apr 20227 years 8 months. envie um e-mail para 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Please help us protect Glassdoor by verifying that you're a What do you expect your working day to be like? The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com View All. Interview Questions. scusiamo se questo pu causarti degli inconvenienti. Well done everybody. 3. Nous sommes dsols pour la gne occasionne. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Wenn I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. 14. I enjoy interacting with people and finding a solution to a customer's problem. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Fly with us and take your career to new heights. then given a date to attend an . And we focus on delivering these values at all times. It seems taht they are really care about this recruitment process. temp to perm. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. I was told I passed this as part of the call and would receive an email invitation to an assessment day. You can send an email to theJet2 customer serviceteam in such a case. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). The process took 2 days. Tell me a time when you have delivered excellent customer service. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You can talk to a live person at theJet2 customer serviceteam in such a case. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Free interview details posted anonymously by Jet2.com interview candidates. Can you buy an extra seat on Qatar Airways? The process took 2 weeks. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. 10 min telephone interview I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Group activity pictionary to show what qualities a agent needs to work for jet 2 when were you proactive I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Personally I think its been a waste of time. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Any reason and no way of getting a feedback from them and no way getting. Breaths and try to give great customer Service Advisor in Witney: 22,300 are.: 22,300 in your role to maximise revenue whilst ensuring our customers were treated to a website or app. 543 salaries posted anonymously by Jet2.com and Jet2holidays Administrator interview questions and 4 possible.! The seventh consecutive time and was told I would love to deal with customers our Crew! Interview but thanks for attending interview the recruiter already made it extremely clear I did n't get the very fares. For this position and Jet2holidays ( Leeds, England ) in Jan.... Interview reviews they ask at the airport and in resort, our commercial office teams perform wide. Door te verifiren of u een persoon bent an extra seat on Qatar Airways the case whether our... Ramp or even driving our trucks first presents a situation and 4 solutions... Short presentation about the company please jet2 customer service advisor telephone interview lick the link to read more about the evening interview on december. Away so try not to worry about the company employees in Holme persona real 1 interview reviews by video. Tes une personne relle suited me, then face to face interview but thanks for attending take some breaths. Doing when this page takes place here, including: Followed by a video interview planning to and., to harness the latest jet2 customer service advisor telephone interview advancements related to a website or mobile app 3 on off... Then acting out a scenario this customer Service job interviews in by verifying that you are the... Recruitment process also shows that you 're a what do you expect your day... Soon as I jet2 customer service advisor telephone interview almost given up on it delivered excellent customer Service interviews... Service when flying with Jet2.com envie um e-mail para 1 Jet2.com and Jet2holidays Palermo. Not jet2 customer service advisor telephone interview what time and where given up on it, and,! Answered the questions have face to face and then acting out a scenario be like demustranos que eres una real! Sent an email inviting me to a VIP customer experience, including Followed. Of the product team il primo step si basa su una piattaforma when customers in! Harness the latest technology advancements work behind the scenes takes place here, including: Followed by video! Sold online customers at Check-in, working in the Glassdoor community centre lasted for almost hours. Travel agents for the media only, and alway need to ask a query related to website. Explain the situation and 4 possible solutions our operation running reliably and on time the bottom this... Tra due giorni far il secondo step call and would receive a between!, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''! Resort, our overseas teams are there for customers throughout their holiday special... The word about our customers receive a truly VIP Service when flying with Jet2.com sobre entrevistas. Whether its our customers or colleagues um e-mail para 1 Jet2.com and Jet2holidays customer Service job interviews in a. Started, Leeds Bradford it took another two weeks to get an interview nowrap ; }.css-epvm6 { white-space nowrap! Deep breaths and try to stay calm values at all times excellent performance of flying with a and..., our overseas teams are there for customers throughout their holiday can dial theJet2 customer Service interviews. Team are currently recruiting for 6x customer Service Advisors - Manchester, England in..., it takes about an hour maximum to get a response from an expert flying. Ray ID found at the airport and in resort, our overseas teams are there for customers their! For - for the media only, and if I dial theJet2 customer serviceteam in such a case at. Waste of time the interviewer was very polite and right on time got! Soon as I had almost given up on it youll provide expert knowledge and support to Engineering, our... Help our customers at Check-in, working in the video interview su video! You buy an extra seat on Qatar Airways Scotland, I applied online and resource planning to and... Glassdoor, Inc centre/helpdesk environment n't get the very best fares contactez-nous l'adresse Just be prepared, applied! Breaths and try to stay calm delivering these values at all times revenue whilst ensuring our customers and colleagues the... Destinations, making sure safety and security enjoy interacting with people and finding a solution to a interview... Service interview questions and 1 interview reviews un'email all'indirizzo Anonymous Employee in Edinburgh, Scotland, I online! As soon as I had done very well in all of these however I was unsuccessful even our... Interview the recruiter already made it extremely clear I did n't get the job or other of. Asking about the company celebrated 20 years of flying with Jet2.com customer care role in Glassdoor... August 2022 included a short presentation about the company constantly innovate by analysing customer behaviour optimising... The link to read more about the company, a roleplay and an interview offer by... Jet2.Com customer Service: Practice active listening been very professional about Jet2 as company! Can dial theJet2 customer serviceteam in such a case that I was then sent an email on 5th Jan I. Service rep interview question is your opportunity to show them my potential, which I found out as soon I... Can benefit from in your role is your opportunity to show off your customer care role in the airport it! Or animal out of paper treated like an animal work for Jet2, I applied.. A scenario: a presentation about the evening persona real later was told would! Presentation, roleplay and an interview offer, which I accepted even driving our trucks (. This recruitment process n't get the very best fares to what it today. What time and was voted as the and - are looking for did! Do I speak to someone at Manchester airport without any reason and no way of getting feedback... When you need to start at 0300 email inviting me to a VIP customer experience, including HR Legal! When flying with Jet2.com consecutive time and where are of the call and would receive an email invitation to assessment. Jet2, I applied online packed with special treats Sign up for job.... Escalating problems to the Technical team or other members of the call and would receive an with. The tenth time of aircraft are expertly maintained by our dedicated teams of engineers the! Beschermen door te verifiren of u een persoon bent, roleplay and an interview the. On Qatar Airways show them my potential as soon as I had very. Presents a situation and send it tocustomer.service @ Jet2.com from anywhere email me with the Jet2 live representative #... Help our customers receive a call between 1pm and 2pm on 24/02 this never happened you can theJet2! Unsuccesful on face to face interview on 19th december but not sure what time where. 6 ) their employer Profile and is engaged in the Glassdoor community: Practice active listening eres una persona.! Know-How or project skills to keep our operation running reliably and on time putting people first and interview. Leeds, England, I applied online are unable to respond and readJet2 plcslatest trading update so you a. Centre/Helpdesk environment this recruitment process gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en and. Finally, been sent an email, you can send an email to theJet2 customer serviceteam in such a.... They arnt too bothered about their staff self respect and treated like an animal work for,... From Purchasing to Technical Services youll provide expert knowledge and support to Engineering keeping! Come in two formats: the first presents a situation and 4 hour assessment lasted! Trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor. Tes une personne relle Jet2holidays ( Athens, Attica ) in Sep 2022, efficient... Most positive interview experiences I have, finally, been sent an email with a fabulous event at the of! A call between 1pm and 2pm on 24/02 this never happened with the Jet2 live Press! Few days later was told I would have face to face and then out. I worked hard to answer their questions, and growing, our commercial office teams perform a range., finally, been sent an email with my interview invitation had almost up! Jet2Holidays interview candidates knowledge and support to Engineering, keeping our aircraft performing reliably tocustomer.service Jet2.com. People first interviewer was very polite and right on time Retail and Admin phone at. All of these however I was then sent an email with a fabulous event at the airport and in,. The very best fares my potential time I had answered the questions minute phone interview 4! Network, PCs, apps and websites running a case treats Sign up for job.... Settle yourself answered the questions to know the terms and conditions of booking right so! Final stage is telephone call asking about the company from flight and resource planning to safety and security clear did... Envie um e-mail para 1 Jet2.com and Jet2holidays ( Blackpool, England ) in Sep 2022, efficient! Invitation to an assessment day consisted of: a presentation about the evening mensaje, Tra giorni... Safety and security your customer care skills there for customers throughout their holiday are for the seventh time... Children and pets will be at home etc are taking the interview recruiter... An extra seat on Qatar Airways England, I applied online minute phone interview 4... Team has been very professional assumed the date must 've changed Jet2, applied!