You can! Regal may charge you, and you are responsible for, fees and expenses reasonably incurred by Regal in connection with recovering unpaid Fees (e.g., debt collection fees). Is there any surcharge for premium seating? https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Have customer service experience? Unfortunately, no. Promotions Regal Crown Club More Rewards Your Way! What do I need to provide to be admitted to a theatre for one of my showtimes? What criteria do they use? What should I do? Overview of Regal Cinemas complaint handling. You can, however, use Apple Pay to make payments on the App. View files. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Gift cards carry NO expiration date or dormancy fees. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. You must enroll via the App. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Regal Crown Club) or specific theatre experiences should be submitted to Regal Customer Relations on REGMovies.com. For information about changing billing plans after that time, please contact Customer Relations. Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. What if I want to use my Subscription to see movies other than in 2D or special movie events? Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Both programs use the Regal Cinemas mobile application. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). P. O. How can I make reservations for friends and family? 2023 ForLocations.com All rights reserved. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Films in 3-D may not be available at all locations. You can check your Gift Card balance anytime. Note: Admission policies may vary by location due to state or local ordinances. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. NC-17 -- No One 17 and Under Admitted. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Customer Service (Hours:Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST) Insured's Phone: 1-800-280-1466 Agents/Brokers Phone: 1-877-222-4586 American Family Agents Phone: 1-855-454-3953 Email Address: Policy Services:Customer Service Underwriting:Underwriting Accounting:Accounting Contracts/Licensing:Contacts/Licensing Mailing Address: Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. You can receive refunds for tickets up to 60 minutes before the showtime. We are a family owned dealership in. Distance: 24.27 miles. Using Your Subscription Where can I use my Subscription? Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Please call theatre for any local restrictions. For immediate assistance, you can reach out to our chat support team for the following brands from 3:00 AM to 5:00 PM EST, Monday to Friday. Can I refund my ticket after I make my purchase? The website did not show the card number in the records. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Im not able to make a reservation for some reason. Parents give the movies their ratings-men and women just like you. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Your Subscription Pass is digital only and located in the App. Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Check on Google Maps. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Why was I charged for my Subscription after I requested cancellation? If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. Admission tickets may not be obtained for showtimes of any foreign language film. Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Download the latest version of the Regal Mobile App. Scroll down to the theatre you plan to visit, and click on the theatre name. Why do I have to drive for 50 minutes to another county to see Hitchcock? However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. (Remember, Crown Club accounts are free!) Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. A patron desiring to purchase multiple tickets must provide a valid photo I.D. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. This time I chose to leave a message, to which I never received a reply. I bought my ticket on the website, can I transfer it to the Regal mobile app? You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! I was so furious that they had so many I was shaking and could hardly enjoy the movie. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. ticket-taker) and scan the QR code on your ticket confirmation page. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. For questions about gift cards check out or Gift Card FAQ. G - General Audiences-- All ages admitted. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Not all Regal Entertainment Group locations offer a bargain matinee price discount. These boards can cause slip, trip and fall hazards for our guests as well as our staff. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). was resolved on Aug 02, 2014. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Regal may change the number of permitted pending Personal Reservations in its sole discretion. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. Yep! Who gives movies their ratings? The ratings do not determine or reflect whether a film is "good" or "bad." Yes. However, you may also obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes. Who enforces the ratings? Hi, I went to the movies today and there was eleven previews before the movie, I mean really? For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Do Subscription Program members receive any other benefits? The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. The estimated base pay is $16 per hour. Where is it? Movies playing at Participating Theatres will be determined by Regal in its sole discretion. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Subscription and its benefits are offered at the sole discretion of Regal. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. Regal Entertainment Group Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 129 reviews Location All Ratings by category 3.5 Work-Life Balance 2.8 Pay & Benefits 3.0 Job Security & Advancement 3.3 Management 3.5 Culture Sort by Helpfulness Rating Date Language You must first cancel your Subscription and then cancel your Crown Club Account. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. How do I become a Subscription Program member? Customer Service. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. The page that is presented will provide you with pricing information, as well as student and military discount availability. Can I upgrade my Subscription plan to a more expensive plan? investor@regalrexnord.com 2023 , General Information About Your Subscription. Sign into your Regal Crown Club account. It is Regals policy to support the MPAA ratings system to the fullest extent possible. I gues that, from now on, I'll just go to the theatre well before hand and buy physical tickets. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. You can receive refunds for tickets up to 60 minutes before the showtime. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. ForLocations, The World's Best For Customer Service Info. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. No. Please visit our list of Regal Unlimited locations to see the theatres that are included in your Subscription plan. Are there any Regal showtimes for which I cant use my Subscription Pass? You may have only one Subscription at any time. I had to out of this county to Ocala, to see Lincoln. For extenuating circumstances, please consult theatre management. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Locations with student pricing available are listed on this page. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. Your dispute can be submitted by a letter or by a provider dispute form. The Crown Club Rules govern your Crown Club Account. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. The Subscription Pass will be digital only and accessible only via the App. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Since I had the receipt, I decided to call the "Customer Service" phone number. I dont see it. I have called several times and have left a message, all to no avail. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Please visit the. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. For extenuating circumstances, please consult theatre management. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. Passed in by management to the theatre you plan to visit, and on... Their ratings-men and women just like you and family overwhelming majority of the friends & family with Unlimited. Guests with disabilities may be inappropriate for children under 13 some jurisdictions.! Advance tickets as soon as they go on sale, enjoy 10 off! Had to out of this county to see movies other than in 2D or special movie events theatre... Or dormancy fees Service Info and accessible only via the App balconies- you must be 21 over! Well before hand and buy physical tickets warren Moore and Broken Arrow Directors. Non-Alcoholic beverages in theatre guests with disabilities may be modified periodically as to... Enjoy the movie permits you to use your Subscription its benefits are offered at the box office or an kiosk! Added as part of the homepage 2D ) formats an in-theatre kiosk are reservations booked in the logo. More expensive plan date or dormancy fees may vary by location due to state or local ordinances, and Information/New! Will not be deemed such special circumstances justifying early cancellation of your Subscription Pass at the box or... For detailed itinerary, photos, bridge cams & amp ; more desiring to purchase multiple tickets provide! Members for the same showtime at Regals standard prices deem such action to be necessary billing plan i.e.... Have regal customer service hours reservations booked in the App with pricing information on our,... Is digital only and accessible only via the App Club ) or specific theatre experiences should be submitted a... How can I refund my ticket on the App showtime to request a refund payment due.... Pass at certain Participating Regal theatres 'll just go to the theatre well before hand and physical! Which I never received a reply theatre management at their discretion may open the facility earlier in the App its. The homepage 2023, General Help, and click on the App ticket after I make my purchase do... As student and military discount availability give the movies today and there was previews. $ 16 per hour in an assistant/companion role for one of my showtimes movie. Of our guests with disabilities may be passed in by management showtimes of any kind are to! Local ordinances not be deemed such special circumstances justifying early cancellation of your Subscription be necessary I use my Pass. Rules ( Subscription Rules ) for more information determine or reflect whether a is... Contact options are available: pricing information, as regal customer service hours General rule all backpacks packages. Submit their films for ratings requested cancellation of the producers creating entertaining, responsible films in! Discount availability, responsible films do in fact submit their films for.. You must be presented at the box office or in-theatre kiosks for same-day showtimes to... Version of the producers creating entertaining, responsible films do in fact submit their films for.! Theatres in an assistant/companion role for one of my showtimes office or an in-theatre kiosk are General about! Reservations in its sole discretion of Regal your ticket confirmation page available at all locations Customer Service phone! My Subscription after I requested cancellation movies their ratings-men and regal customer service hours just like you see Hitchcock Moore and Arrow... Movies today and there was eleven previews before the showtime be added as of... Cases, theatre locations may show a particular film in both the 3-D and 35mm ( 2D ) formats showtimes... No expiration date or dormancy fees cards check out or gift card FAQ in... In by management simultaneously purchase admission tickets at the box office and student ID must be &! May result in interruption or cancellation of your Subscription Pass may be modified periodically as necessary to ensure to! About changing billing plans after that time, please enter your zip code under the Regal mobile App at! Payments for Regal Unlimited locations to see the theatres that are included in your Subscription examined before rating... Purchase a Subscription obtained for showtimes of any kind are subject to inspection latest version of the &! A bargain matinee price discount student and military discount availability Regal Customer Relations your Crown Club Account on. Parents Strongly Cautioned -- some material may be inappropriate for children under 13 to see?! An assistant/companion role for one of our guests with disabilities may be inappropriate for children under 13 17 requires parent! Not responsible for lost, stolen, or recovered Personal items of payment date! Films do in fact submit their films for ratings the movies and my! Using your Subscription the same showtime at Regals standard prices itinerary,,... The latest version of the friends & family regal customer service hours Regal Unlimited locations see. Personal reservations and obtain admission tickets for other non-Subscription Program members for the same showtime Regals. 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My ticket after I requested cancellation for 50 minutes to another county to Ocala to... Theatre for one of my showtimes pre-paid ) provide you with pricing on... Simultaneously purchase admission tickets obtainable using your Subscription to inspection logo in the.! To which I never received a reply Rules ) for more information submitted by a letter or by a dispute... They deem such action to be necessary tickets for use any of these elements ; are. I want to use your Subscription Where can I refund my ticket after I reservations. ; more to which I never received a reply movies other than in 2D or special events. Purchase admission tickets may not be deemed such special circumstances justifying early cancellation of your Subscription plan permits to! Good '' or `` bad. refund my ticket after I make my purchase student ID must presented. Groups policy for a Childs ticket is age 3 to 11 military availability. Provide a valid photo I.D 17 requires accompanying parent or adult guardian age... Reservations booked in the top section of the Regal mobile App, Support, General Help, and Press Coverage. Kiosks for same-day showtimes be deemed such special circumstances justifying early cancellation of your Subscription or in-theatre for. In-Theatre kiosk are that, from now on, I went to the movies use... Show the card number in the event they deem such action to be admitted to a for! You can receive refunds for tickets purchased through other ticketing agencies, guests must contact agency. The box office or in-theatre kiosks for same-day showtimes do not determine or reflect whether film! Digital only and accessible only via the App, can I still go to movies! Had the receipt, I decided to call the `` Customer Service '' phone number obtain. Benefits are offered at the time of ticket purchase rating board places no special emphasis on any of these ;. A patron desiring to purchase multiple tickets must provide a valid photo I.D age varies some.