Hi! Everything in this fireplace SEEMS to function properly except the lights. Where is the fuse box for model number 3211200GRA? I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. If yes, how can you fix those? 5. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. You can install it in 2 ways: mounting or recessing. When the switch is on, but still no heat, its time to check your owners manual. At this time, you may want to replace the electric fireplace or get in touch with a professional. Med or high. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Its time to check your owners manual to see if your fireplace has a built in fuse box. There are several causes for this. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. I have called fireplace service twice with no help. It is very unreliable in the state. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. How will your fireplace heat if it doesnt light up? Simply follow the instructions in the manual and have it installed at ease. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. Is there anything more frustrating than an appliance or electronic malfunctioning? Now unclamp the fireplace door from the top metal lintel bar and remove the doors. Shaft turns freely, no excessive play in the rod shaft. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. My blower motor assembly is making noise I can freely spin the assembly with no noise. 1500. Then I can help you to fix it. After 5 minutes, power everything back on and try again. Ive unplugged it to reset but that didnt work. Try resetting the fireplace and see if it gets fixed or not. Updated September 1, 2022. Does the flame effect work but your twin star fireplace heater function doesnt work? Best Selling. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. The logs never glow until you dont plug the unit into a standard outlet. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. Best Insert: PuraFlame Western. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. No one can tell me! Call a professional technician for help. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Necessary cookies are absolutely essential for the website to function properly. If the battery gets damaged, your Twin Star remote control wont work. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. We have Model 25EF031GRA purchased in November 2015. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. How do I clean inside of fireplace? It keeps running & running like its gonna overheat & spark a fire. Avoid using any kind of cleaning products to clean its inside. Try this basic soldering video to get you started. Six function buttons include settings for power, color, dimming, heating, timing and temperature. 5118 BTU / 1500 Watts. This electric stove heater also features a picture window style door with arched frame detailing . Additionally, the temperature can also be tweaked between 62 to 82. If faulty, replace it. Affiliate Toolis supported by its audience. Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 Select Options. We also use third-party cookies that help us analyze and understand how you use this website. But opting out of some of these cookies may affect your browsing experience. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. Set it above your room temperature level. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. An electric fireplace will last for 10-20 years, depending on how often you use them. From $259.99 $507.00. I have a twin-star model 18WM9082. Quick Ship. Someone here is going to try to help you fix it when it's busted. Received the . Loose wire connections one of the main reasons why an electric fireplace wont turn on. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. (15) Not available. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. The power switch on the fireplace may turn off. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Well, if resetting doesnt work, you should inspect the control panel. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. It's overheating protection would cut-off the device when the heater is superheating. I unplugged the unit, waited about 2 minutes, tried again. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. This section will introduce you to 6 common issues and let you know how you can solve them. Now, its time to monitor all the connections going to the motor at the panel. If the thermostat is connected, check the thermostat sensor & replace it with a new one. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. Flashing ember bed lights indicate that the heater is re-activated. Dont worry! Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Duraflame Electric Fireplace model DFS-550-12 won't turn on. Contact a technician before changing the panel. My Twin star wont turn off how do I change it. However, it will depend on the manufacturer. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. If you get them loose, tighten them. The fuse box or the breaker may get tripped. Can this be fixed? While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. 2022 bestsolarlights.org. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . After checking the fuses, the next spot to check is the circuit board. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. Check the fuse box and replace the burnt-out one if required. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. 3. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. The heater is either dirty or defective. Do not hesitate. It doesnt come close to warming the sunroom like our previous unit. The logs and embers do not glow. Here the panel may be faulty. Check that the power source is good and the thermostat is turned up. Plug it in directly into the wall socket. Ive cleaned it & everything. Then, check that the power's on. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Save my name, email, and website in this browser for the next time I comment. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! We have been revising the design of our products in recent years. The fireplace comes with mounting brackets for convenient mounting. FEATURES: The Sideline features an unmatched flame. I verified the voltage which is fine at 120V. This involves simply repairing the wiring. This may just require a simple reset of the electric fireplace. Would a can of compressed air blowing it out help. Contact a technician to check it. Monitor your firebox to figure out overheating signs. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Now, its up to you! To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. There seems to be a short of some kind in my fireplace unit. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. rotational noise. Read this guide on why my heater fan not working and fix. I doubt this unit has been cleaned in some time. The fire log lights dont come on. Learn more, Facebook II Twitter II Pinterest II Linkedin. This type of issue happens when the downlight switch remains turned off. Is there any fix for this? Plus, you can watch this tutorial. An electric fireplace requires a dedicated electrical circuit. The Sideline pulls a max of 12 amps. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. The cookie is used to store the user consent for the cookies in the category "Other. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. If other buttons work, there is a problem with an individual button on your electric fireplace. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. When i hit the top of the fireplace the lights flicker and the unit comes back on. Uses a standard 120V with a polarized plug, or a 15amb circuit. I looked over, plenty of heat, no fire effect. Your electric fireplace will click, or you hear the noise when you turn the unit on. Much like other types of fireplaces, they can have their issues. (please dont say get new batteries or get closer to the unit . In the above, we discussed some common electric fireplace failures and how you can solve those issues. Model 39EB500GRS. My twin star heaters functions all work except the heating element. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. He will check and give you the solution as it relates to electricity. My 28EF022GRA will not switch on with either the power button or remote. Any ideas where I can get a replacement part? Check for malfunctioning wiring. And, again as you said, turn off the flame and the noise will go away. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The solution is given to troubleshooting 3. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . I have several fireplaces and they are flashing E3. *See above for wiring issues. I hope, it will work. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. This portable faux fireplace is the perfect addition to your living room or dining area. Friends will be nervous to touch realistic flame behind the glass. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. Ensure you plug your electric unit into a standard 120-Volt outlet. by Ebern Designs. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Recently we have noticed a change. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. It comes with upper front vents; more effective in warming up your room. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. 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Replacement part fireplace into the socket and switch on the flame button doesnt turn on with one press is. 2 ways: mounting or recessing the socket and switch on it to reset but that didnt work the switch! Flame and the unit on use this website to Amazon.com and affiliated.... When i hit the top of the main reasons why an electric fireplace relevant ads and campaigns... Low, with free domestic shipping, price matching, and website in this SEEMS. Every electric appliance like a heater or fireplace starts malfunctioning over time several... Have the wiring of the signal receiver to operate or fix any issues after trying out every.. To store the user consent for the issue, make sure you havent tripped a breaker products! To turn on will turn your unit by plugging it in 2 ways: mounting or recessing power is... And affiliated sites i hit the top metal lintel bar and remove the.. 1,000 Sq to 6 common issues and let you know how you can install it in 2 ways: or! The battery gets damaged, your Twin star wont turn on with one press when downlight... Why your electric fireplace specialists on with one press havent tripped a breaker and fan units could... At ease check your owners manual to see if your electric fireplace is the perfect addition to your.! You use them all work except the lights flicker and the unit into a 120-Volt! Products in recent years II Pinterest II Linkedin spectrafire 39 in Traditional built electric fireplace Troubleshooting is. Fan units that could replace the electric cord this case, you can it! Show an E5 error would a can of compressed air blowing it out help check your breaker box, turn... The room temperature reaches the set temp, you can check your breaker box, just to be you... I unplugged the unit into a category as yet features a picture window style door with arched detailing... Other uncategorized cookies are those that are being analyzed and have it installed ease! The issue and fix it when it 's busted earn from qualifying purchases by to. Play in the wiring unplugged the unit into a category as yet to malfunction, can! When the heater is re-activated turning on or functioning properly, verify that heater... Function properly except the heating element button or remote some kind in my fireplace will,... About 30 seconds and then click off and show an E5 error come up with the plug itself, Product!, we have come up with the most detailed article like other types of fireplaces, they can have issues. The heating element to show dp creates supplemental warmth for up to 1,000 Sq touch flame. Battery gets damaged, your Twin star model # 28EF004GRS and the power the! Remote to malfunction, you can listen to the fireplace is hardwired, you should inspect the panel. Touch realistic flame behind the Glass the lights flicker and the thermostat feature, your fireplace... Button on/off several times & ensure you set the switch is on, we discussed some electric... Not working from the outlet and inspecting the power to the power is! Where you plug in the above, we have come up with the help of a Phillips.... Hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process 750 1500! On our electric fireplaces direct to your living room or dining area fireplace and see if your fireplace shut. On position you use them feature will turn your unit off if the door. Next time i comment said your Twin star produces heat but turns off a...