I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. The lack of a contract makes it much easier to cancel your service than with many other major internet . Guess what the charge is still there! It is easy to make changes and modifications to your plan. 2023 Forbes Media LLC. Bring the real world to your users with customized maps and street view imagery. Use the materials that came in the new equipment's box to pack up your equipment. Drinking water or beverages are available at the venue, and you are welcome to bring them. To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. In 2020, Google Maps was used by . Commissions do not affect our editors' opinions or evaluations. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. $74.99 a month. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. All prices subject to change at any time. Instead, they billed me for the full month. Or even negative stars. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Plans are cheaper than many major service providers, but coverage is limited. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. Optimum doesnt currently allow customers to cancel their service online. Take your complaint beyond customer service and get a real resolution. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. Additional fees and terms may apply. We appreciate you leaving a review. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. I was going to get cable and phone service. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. Where? I have a bill coming, for a whole month. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Department you're calling Customer Service. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. Listen to mine, customer service is pessimal. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. How Much Does Ethernet Installation Cost? Choosing it was an obvious choice.. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. Very sneaky and not client oriented. And because there are no contracts, you dont have to worry about paying an early termination fee. I moved from college station dec 15th, 2016 back to San Antonio for college. Suddenlink offers four internet options with varying price points and speed/data options. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . Revisit the world around you in ways you've never seen before. Optimum currently only allows customers to cancel their internet and television service over the phone. More wonderful scenery is waiting for you to find. I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. In 2020, Google Maps was used by over 1 billion people every month. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. Should I rent a router/modem from Suddenlink? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. That's why they bill u for your service in advance so they can get paid for the month you don't use! Their service is TERRIBLE. My billing date was on the 14th of every month. Prepare your shipment. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. This means SuddenLink doesnt charge an early termination penalty because there is no contract. Suddenlink bumps up its prices after your first 12 months of service. After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. What is the typical cost to rent a router/modem from Suddenlink? We appreciate you taking the time to share what happened. Ari Howard 3 min read. Check your inbox and stay tuned for deals, news and more. This guide will provide you with all the details you need about SuddenLink. Do they tell u this in the office when turning in your equipment? You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Thanks! With the $10 per month rental fee, you reach the break-even point having paid for the products at. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . However, after the first 12 months the company will likely bump up the price. The monthly rental fee for the equipment is $10 per month. The results integrate your real-time location, the distance, coupon discount. Suddenlink. "Excuse me?" Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Their rating was poor to say the least but it was the one I was willing to pay for at that time. These partnerships allow us to connect you with the best providers and products for free. This comment was posted by a verified customer. I also was told they do not keep tracking of confirmation numbers. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. SuddenLink appears to offer better introductory pricing than many of its competitors. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Speeds may vary. Get directions. Ask us about our "no box or no label" and Group Ship programs. Copyright 2022 Consumers Unified LLC. Why should you choose Allconnect? Suddenlink doesn't have any contracts or data caps. Because the just take a payment for a month of no use! You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Yes, you do need both a router and a modem. Hey, Tetiana! She edited home repair and design content at websites like The Spruce and HomeAdvisor. The offers that appear on this site are from companies from which Allconnect.com receives compensation. 20. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. Does Optimum charge an early termination fee? She put me on hold and finally came back and she processed my request to terminate my service. No. We present information collected independently from official provider websites. Seventy-five percent of SuddenLinks coverage areas come with unlimited data and dont require a contract. Antennas Telephone & Television Cable Contractors Communications Services. Unlike some providers, Suddenlink doesnt lock you into a contract. Count on accurate, real-time location information. It offers fiber and cable options, and it has multiple plans for customers to choose from. Call picked up by a real person YES. What is a wireless gateway? These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Perfect speed for multi-device HD streaming, gaming and online education. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Upload vs. download speed: Whats the difference? Empower your customers with accurate, up-to-date information. Please try to arrive 15 minutes early. Hi, Preston! Wi-Fi 6E: What is it and how can it help you? All content on this Web site is proprietary. From 18:31, a one-hour overtime fee will be charged. Attach the prepaid shipping label to the return kit. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Bronx, Brooklyn or Westchester: (718) 860-3514. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. Find nearby suddenlink stores. Thanks for leaving a review. What are you looking for? Our Locations Confidence in Every Connection. What are you looking for? Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. Optimum allows customers to cancel their internet and television plan at any time. I have been charged $80 for equipment I personally returned 8 months ago! If you choose to buy one yourself, you will need both or similarly a combination. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. That you could make it resolved in a few days is wonderful. We appreciate you leaving a review. The page didnt have what I was looking for. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. The device must be unopened and in the condition in which you received it. Their technical performance has been excellent. Do I need both? I was credited 117 dollars to my account and now I only get about 18 dollars credit. Public, please do not use Suddenlink. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Yes No. It's a horrible company. However, the Internet 100 plan has a data cap of 250 GB in some areas. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. This will surely increase the credibility of your complaint. Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. The suddenlink stores locations can help with all your needs. We are here to help and would be glad to further address this. Recent Locations. Samantha is an editor who covers all topics home-related including home improvement and repair. Your insight helps, and well do our best to improve your experience. Enter a location to find a nearby suddenlink stores. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . Moving or just moved? Erin Gobler is a freelance writer based in Madison, WI. The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. Need help finding internet & TV providers near you? There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). 2.5 months later, Suddenlink charged my credit card for $70.41. Prices for the home internet very high, no flexibility and the Internet was very spotty. Read different. This company and the staff seriously do not have any integrity or ethics. During this time, over a month, I called the local store as well, was told the same and that I needed to return the two pieces of equipment that came with the service. We earn a commission from partner links on Forbes Home. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. On the confirmation page, click the box at the bottom that says "Get label" to print your pre-paid return label. 8:30 AM - 6:00 PM. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. Open Google Maps on your computer or APP, just type an address or name of a place . Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Then, fill out the online form that includes your current address and the address youll be transferring your service to. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning We finely were able to find another local provider and cancel their services. Pack up the equipment you're sending back to us. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . I have worked in the field of IT for many years. Suddenlink expects their materials back immediately. Understand Suddenlink Early Termination Fees. Unsubscribe at any time. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. Would you like to pay with your credit card we have on file," and again I said no. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. A link has directed you to this review. Things to Keep in Mind While Returning Equipment Single frame size: about 4545 cm, you can make the pattern you want. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. Open Google Maps on your computer or APP, just type an address or name of a place . They then notified me that I will be charged the equipment fee. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). But a couple months later I realized that the charge was still there. Find way to check. Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. All trademarks and service marks are the property of their respective owners. Line ID: @151cbmzs. SuddenLink internet is a great buy for the first year. If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! If you are ready to save yourself money and invest in personal equipment, its up to you to do research. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. Where can I find out about which modem to buy? Went looking for that second piece of equipment and did not see it. of the UIIA. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. I have been with Suddenlink about a year and a half. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. We will assist you with a wide array. You might have received a single standalone device from your internet provider but this is just a. in a single unit. From 18:01, an overtime fee of half an hour will be charged. Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. If you have a reason to keep the equipment because you or your department has a separate arrangement with . You can use the Suddenlink location finder and visit a store in your area to return the items in person. Return equipment: If you're leasing . But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. "Well can you enter that somewhere so I'm not charge?" It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. Unit H. New Bern, NC 28562. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Overtime fee: $250/30 minutes billing. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. Hi, Gerardo! Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini . First, make sure Optimum service is available in your new area. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. Allconnect.com does not include every service provider available. I asked to get a admin on the phone that can answer and of course they can't. 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